At SK Global Exim, we want to ensure you are completely satisfied with your purchase. We understand that sometimes things don’t go as planned, and you may need to return an item. This policy outlines the conditions under which you can return an item and receive a refund.

Returns:

• You can return most unused and unopened items within 3 days of delivery for a full refund.
• Used items or items outside the return window may be subject to a restocking fee or may not be eligible for return.
• All returns must be pre-authorized by contacting SK Global Exim customer service. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
• You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect item shipped).

Refunds:

• Once we receive your returned item and verify that it meets the conditions outlined above, we will issue a refund to your original method of payment within [5] business days.
• Please note that it may take your bank or credit card company additional time to process the refund and credit it to your account.

Non-Returnable Items:

• Some items may not be eligible for return due to their nature. These items will be clearly marked on the product page or in the product description.

Exchanges:

• If you would like to exchange an item for a different size or model, please return the original item following the return procedures outlined above. Once we receive your return, we will process a refund and you can place a new order for the desired item.

Warranty:

• Many of our products come with a warranty from the manufacturer. Please refer to the warranty information included with your product for details on coverage and how to make a warranty claim.

We encourage you to review this policy carefully before making a purchase. If you have any questions, please don’t hesitate to contact us.

Contact Information:

• Email: support@skglobalexim.shop

By placing an order with SK Global Exim, you agree to be bound by this return and refund policy.